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Important Disclaimer

Valeasy is a software platform only. We are not responsible for any vehicle damage, loss, theft, accidents, or personal belongings under any circumstances.

1

Nature of Service

Valeasy is a digital software platform designed to assist businesses in managing valet parking operations, vehicle records, and customer interactions.

Important: Valeasy does not provide valet staff, does not handle vehicles, and does not take physical custody of any vehicle at any time.

2

No Responsibility for Damage, Loss, or Theft

Valeasy shall not be held responsible or liable for:

  • Any damage to vehicles
  • Any loss of personal belongings
  • Any theft of vehicles or items
  • Any accidents, mishandling, or misuse
  • Any actions or negligence by third parties

All responsibility lies solely with:

  • The venue owner
  • The valet service provider
  • The vehicle owner

Valeasy only provides a software tool and is not involved in physical operations.

3

Venue & User Responsibility

The venue / valet operator is fully responsible for:

  • Hiring and managing valet staff
  • Vehicle safety and handling
  • Staff training and conduct
  • Secure parking practices
  • Compliance with local laws

Valeasy is not responsible for operational errors, staff behavior, or service quality.

4

Information Accuracy

Valeasy is not liable for:

  • Incorrect vehicle details
  • Wrong phone numbers
  • Lost QR or session links
  • User input errors
  • Network or device issues

Users are responsible for providing accurate and complete information.

5

Service Availability

Valeasy does not guarantee:

  • Continuous or uninterrupted service
  • Error-free operation
  • Network availability
  • 100% system uptime

Temporary outages, maintenance, or technical issues may occur.

6

Limitation of Liability

Valeasy shall not be liable for:

  • Financial losses
  • Business interruptions
  • Customer complaints
  • Reputation damage
  • Legal disputes between venues and customers

Use of Valeasy is entirely at your own risk.

7

No Insurance or Legal Coverage

Valeasy does not provide:

  • Insurance
  • Legal protection
  • Liability coverage
  • Vehicle security guarantees

Venues must arrange their own insurance if required.

8

Misuse & Fraud

Any misuse of the platform, including:

  • Fake entries
  • Unauthorized access
  • Data manipulation
  • Fraudulent activity

May result in immediate suspension or termination without refund.

9

Payments & Refunds

  • All payments are non-refundable
  • Plans are usage-based
  • Exceeding limits may require plan upgrades
  • No refunds for unused services
10

Termination of Service

Valeasy reserves the right to:

  • Suspend or terminate accounts
  • Restrict access
  • Modify features
  • Update pricing

At any time, without prior notice, in case of misuse or violations.

11

Privacy & Data Usage

Valeasy collects limited data such as:

  • Phone numbers
  • Vehicle details
  • Session information

Data is used strictly for service operation and is not sold to third parties.

12

Legal Jurisdiction

These Terms & Conditions are governed by Indian Law. All disputes shall fall under the jurisdiction of courts in India.

13. Acceptance of Terms

By using Valeasy, you confirm that:

  • You understand the risks
  • You accept these Terms
  • You agree to operate responsibly
  • You release Valeasy from liability
Last Updated: January 2026
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